Privacy Policy

Last updated: February 20, 2026

Introduction

Craft & Harvest LLC ("we," "us," or "our") operates the website at craftandharvest.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Account information: name, email address, phone number, and password when you create an account
  • Order information: shipping address, billing details, and purchase history
  • Communications: messages you send us through our contact form or email
  • Newsletter: email address when you subscribe to our mailing list

Information Collected Automatically

We use privacy-friendly analytics (Plausible Analytics) that do not use cookies or collect personal data. This provides us with aggregate website usage statistics without tracking individual visitors.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Manage your account and provide customer support
  • Send order confirmations, shipping updates, and receipts
  • Send promotional emails (only if you opt in; you can unsubscribe at any time)
  • Improve our website and services
  • Comply with legal obligations

Payment Processing

We use Stripe to process payments. Your payment card details are sent directly to Stripe and are never stored on our servers. Stripe's privacy policy governs their use of your payment information.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shipping carriers (USPS, UPS, FedEx) to deliver your orders
  • Payment processor (Stripe) to process transactions
  • Service providers who assist in operating our website and business

Data Security

We implement appropriate security measures to protect your personal information. All data transmitted between your browser and our website is encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data
  • Unsubscribe from marketing communications

Cookies

Our website uses only essential cookies required for the site to function (such as maintaining your login session and shopping cart). We do not use tracking cookies or third-party advertising cookies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@craftandharvest.com
  • Phone: 720-443-1750